What Gen Y Wants From Your Brand
November 13, 2008
Some people like to watch TV, read a book, blog or drink a glass of wine.
Yeah, I like those things too, but my escape is running. The act of my feet hitting the ground gives me a feeling of accomplishment. Running gives me a sense of being, a sense of belonging. It gives me vitality and energy to accomplish other things in my life. Running gives me a sense of individualism–it allows me to focus on becoming who I want to be if I just work hard enough. But I truly feel accomplished and happy when I run alongside other runners. Especially those runners who are a little better than me. The feeling of finishing my run, on my own terms, surrounded by supportive others (even if they are other runners who don’t know me) makes me want to come back the next time.
Isn’t that the Gen Y mantra? Individual success in your field of passion surrounded by supportive networks (online or offline).
But the truth is, deep down I hate it. I hate running–because I love it. Because I know that if I don’t run, I won’t be happy. If I didn’t love running, then I could sit at home and watch TV– and be happy with myself. I wouldn’t have to revolve my schedule around preparing for the run, running, showering. I hate that.
Isn’t that what we, especially Gen Y, want from our brands? Despite the the function of the product, we want an inner feeling of individualism and community gained only through the brand. All consumers want to feel special, but a part of something larger than themselves.
Truthfully, deep down, I hate that I love brands. The fact is, I don’t really love products or services, but I love that feeling of belonging. Of individualism fused with community. That by giving a piece of my hard earned money, I can feel a sense of satisfaction. And when others start engaging in the brand as well, a community is formed. I truly believe the easiest way to that community is through social media.
What Gen Y wants from our brands is that feeling of community- with no geographical or time boundaries. That through our brands we are a part of a driving, positive force in our world. That force may sell us sneakers, soda, cell phones, hair products or tissues. Who cares. Give Gen Y brands that are positive forces in our world and builds community, and we will tell every runner on the trail.
-Carla
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1.
EmmaJoan | November 14, 2008 at 9:31 am
So agreed! I love being a part of something bigger than myself, because then I know we can accomplish more. I almost always pick products based on brand, rather than price/quality of the product. A huge example for me is Dove and their “real beauty” campaign. I buy Dove products whenever possible, because I feel like I am in it with a ton of other “normal,” beautiful women.
2.
carlablumenthal | November 14, 2008 at 9:47 am
Emma- We are a world that is in love with brands. But, brands do make us feel a part of something. And they do make it a little easier to choose a product when there are so many options. Another good example is Nike, they do a great job as well. Thanks for your input!
3.
Been Softly | November 22, 2008 at 5:23 pm
I may be alone here but I feel like a lot of people in our generation are like me and are wary of brands on the whole. Sure, I have mine. I’m shamefully addicted to my iPod, for example. But I don’t want anything from a brand, myself. I want a good product and I want NOT to feel like I’ve been marketed to. I haven’t read No Logo yet but from what I’ve read ABOUT the book, it sounds like Naomi Klein is basically talking a lot about that instinct. I think it’s going to make things harder for marketers, personally. I guess the trick is that I don’t want to belong to a brand community, I want to belong to a REAL community, and it’s going to be tough for the next generation’s brands to find their way into that circle.